Shipping policy

Shipping Policy

At Comfyfy, we aim to deliver comfort straight to your door as quickly and reliably as possible. Below you’ll find all the details on our shipping options and timelines

1. Shipping Locations

We currently ship to:

  • All countries within the European Union
  • Selected international destinations (please contact us if unsure)

2. Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Times

Estimated delivery times:

  • EU countries: 3–7 business days
  • Non-EU Europe: 5–10 business days
  • International: 7–14 business days (depending on location)

Note: Shipping times may vary due to customs, weather, or courier delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.

5. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and link. You can also track your order via your account or the “Track My Order” page.

6. Customs & Duties

  • Orders within the EU are not subject to additional customs fees.
  • For international orders outside the EU, import duties and taxes may apply. These charges are the responsibility of the customer.

7. Delivery Issues

If your order is delayed, lost, or damaged:

  • Please contact us within 7 days of the expected delivery date.
  • We’ll work with our shipping partners to resolve the issue as quickly as possible.

8. Wrong Address Disclaimer

Please double-check your shipping address during checkout. We are not responsible for orders shipped to an incorrectly entered address.

9. Questions?

We’re here to help! Contact us at:

Email: comfyfy.store@gmail.com